Shipping policy
Processing Times
All orders are packed within 1–3 business days (Monday–Friday).
During peak periods, processing times may extend slightly, but we always work to get your order shipped as quickly as possible.
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Shipping Methods
All orders are shipped via Australia Post.
Shipping costs are automatically calculated at checkout based on your order weight and destination.
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Free Shipping Thresholds
SSC offers free standard or express shipping when your order meets the minimum spend for your region:
Australia
- Free Standard Shipping on orders $30+ AUD
- Free Express Shipping on orders $150+ AUD
International
- New Zealand: Free shipping on orders $120+ NZD
- United States: Free shipping on orders $140+ USD
- United Kingdom: Free shipping on orders £100+ GBP
For all other orders, shipping is weight‑based and calculated automatically at checkout so you can see the exact cost before completing your purchase.
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Estimated Delivery Times
Within Australia
Standard (Parcel Post)
- Same state (SA): 2–4 business days
- Interstate: 3–6 business days
Express Post
- Same state (SA): 1–2 business days
- Interstate: 1–3 business days
International Orders
Delivery times vary by destination and service selected. As a general guide:
- Standard International: ~6–25+ business days
(Delays may occur due to customs processing or local postal services.)
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Important Notes
- All delivery timeframes are estimates only and may vary due to weather events, peak periods, customs delays, or postal service disruptions.
- Delivery times are counted in business days (Monday–Friday) and exclude weekends and public holidays.
- Tariffs and duties are currently absorbed into the total cost of the item, meaning there are no additional charges on delivery. The amount you pay at checkout is the final total.